In this engaging session, we’ll dive into the art and science of advanced root cause analysis, challenging the all-too-common response of 'it just happened.' Participants will explore effective techniques for identifying the true sources of problems, learning how to go beyond surface symptoms to uncover the underlying issues that disrupt operations. Through real-world examples and interactive discussions, attendees will gain practical tools to improve their problem-solving skills and foster a culture of accountability and continuous improvement in their organizations.
Source: NASCC Year: 2025